Custom Service

Although we stock a variety of styles and sizes, certain areas require something unique and special, our in-depth array of styles can be custom-made to make a rug that’s absolutely tailored to your home. Alterations to colours, specific shapes and sizes are available to order.  With the assistance of our dedicated team, you’ll be able to make a choice from thousands of colour shades, or even match to a sample of something you bring to us.  Our rugs can be redesigned into runners, ovals, circles, squares or any shape you require, we can even custom make a rug to install as fully fitted carpet.

Our team will keep you fully updated throughout the order process, producing drawings of the projected style and the way it would look once made and also provide you with a strike off sample to see the new colours and quality.

Hand knotted rugs usually take between 4-5 months, hand tufted take between 6-8 weeks although extra-large or complicated commissions might take longer.

We believe that our high standard of customer care builds trust. If you would like to discuss your requirements please call us and we can advise on the right product for you. We are only a phone call away or please feel free to pop into our showroom to view the quality of our products.

London Address.
Luxury Rugs, 132-134 Lots Road, Chelsea, London SW10 0RJ
Tel. 0207 349 7277

Email. [email protected]

Bespoke Service

Our made-to-order Service allows you to make a totally unique rug, either from a personal idea of your own or with the help of our dedicated team.

There are several techniques and material to explore and a stunning variety of colours at your disposal. No matter what you’ve got in mind, we have the experience and knowledge to assist you design your dream rug.